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Case Details

- Case Details:

Case Number :	2018-00194	Case Status :	Open
Utility/Industry Type :	Electric	Utility/Industry Subtype :	Transmission and Distribution Utilities (T and Ds)
Case Type :	COMMISSION INITIATED	Case Subtype :	INVESTIGATION
Pertaining to Utility/Company :	CENTRAL MAINE POWER COMPANY	Case Title :	COMMISSION INITIATED INVESTIGATION INTO RATES AND REVENUE REQUIREMENTS PERTAINING TO CENTRAL MAINE POWER COMPANY.
Initiating Filer :	Public Utilities Commission, Maine	Case Start Date :	7/18/2018
Assigned Staff :	Christine.R.Cook, Chuck.Cohen, Derek.D.Davidson, Faith.Huntington, Kathryn.Arnott, Katie.Gray, LYNN.A.FORTIN, Lucretia.Smith, Margrethe.Heimgartne, Matthew.Rolnick, Michael.Simmons, Mitchell.Tannenbaum, Sally.Zeh
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Filings (293) Data Requests (10)Public Comments (188) Active Party and Notification List (114) Assigned Staff (13)

Item No.	Date Filed	Description Of Filing	Filing Party	Filed By	No of Attachments	Deleted Filings
293	11/19/2019	EXAMINERS' REPORT (Rate Design)	Commission Staff, CMS	Commission Staff, CMS	1
292	11/7/2019	PROCEDURAL ORDER GRANTING MOTION FOR EXTENSION (Market Study)	Commission Staff, CMS	Commission Staff, CMS	1
291	11/5/2019	Motion	CENTRAL MAINE POWER COMPANY	des Rosiers, Jared S.	1
290	11/1/2019	CMP Post-Hearing Rate Design Reply Brief	CENTRAL MAINE POWER COMPANY	Poulin, Robin	1	Requested Per Filer
289	11/1/2019	Reply Brief of the OPA (Rate Design)	OFFICE OF THE PUBLIC ADVOCATE	Public Advocate, Office of the	1
288	11/1/2019	CMP Post-Hearing Rate Design Reply Brief	CENTRAL MAINE POWER COMPANY	Regulatory Administration, Debra Mills	1
287	10/30/2019	BENCH MEMORANDUM (Market Study)	Commission Staff, CMS	Commission Staff, CMS	1
286	10/30/2019	CMP Case Management Memo (Market Study)	CENTRAL MAINE POWER COMPANY	Regulatory Administration, Debra Mills	1
285	10/30/2019	Office of the Public Advocate Case Management Memorandum (Market Study)	OFFICE OF THE PUBLIC ADVOCATE	Public Advocate, Office of the	1
284	10/25/2019	CMP Brief (Rate Design) Corrected	CENTRAL MAINE POWER COMPANY	Frawley, Erin	2

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Posted By	Posted Date	Comments	Attachment(s)
Jeffrey C Stone 22 Dyer St. South Portland, ME 04106 Phone No.: 207-831-1835	11/16/2019	CMP is not preforming the maintenance required for appropriate upkeep of the electrical infrastructure. And most certainly DOES NOT deserve an increase in the revenue requirements. A cut ground wire is not safe, it proves lack of maintenance on the part of CMP. A year ago I called and reported this cut grounding wire to CMP. It's located directly across the street from 233 Vaughn St. Portland, ME. Additionally as you can see it has a transformer atop the pole in question and is located less than a block away from Maine Medical Center It has been a year and when I went by on Thursday 11/14/19, I stopped to look and the grounding wire HAS NOT BEEN FIXED. I took these pictures on Thursday 11/14/19 at 3:20 PM This is inexcusable. CMP's right to conduct business in the state of Maine should be revoked. They are not providing safe OR reliable service. This is unacceptable. Sincerely, Jeffrey C Stone	cmp ground wire2.jpg Vaughn st Sign.jpg across the street from 233 Vaughan St. 1.jpg cmp ground wire1.jpg
Deborah Lord 57 Scarponi Dr. Brunsiwick, ME04011 Phone No. :207-315-1443	11/5/2019	Public Comments Attached	2019-00194 Lord.pdf
Jeffrey C Stone 22 Dyer Street South Portland, ME 04106 Phone No.: 207-831-1835	11/3/2019	If you own fishing net, it needs upkeep and repair to enable you to continue to catch fish. The same premise goes for a lobster trap system, a home you own, a car you drive an appliance you use in your home. You need reliability. When something is on the verge of breakdown it must be fixed not bandaged together in the hope that it will last another day or week. CMP has shown an utter disregard for maintenance and upkeep of its systems to remain reliable. Flawed billing software, malfunctioning "smart" meters, untrimmed tree growth, terrible customer service or any accountability for the billing errors or upkeep or replacement of equipment. All of the funds that should be used for this maintenance have been funneled out of the country into the pockets of foreign entities putting out power grid in grave danger of imminent collapse. These pictures of poles encroaching or surpassing their lifespan were taken on Falmouth Street in Portland, directly in front of Payson Smith Hall on the USM Portland campus and on Skillins Street in South Portland next to the Cash Corner Fire Station. They clearly display the lack of reliability in CMP's maintenance or replacement out used up and worn out equipment for the sake of profit. Do additional cheaply installed wire anchors sufficient to support a power grid? Perhaps an engineer could determine that, perhaps not. This is unacceptable. We need to revoke their right to conduct business in the state of Maine and hold CMP accountable for the erroneous maintenance of our power grid, the unreliability of flawed software, the overbilling of customers, the lack of a minimum of efficient customer service and billing resolution and defective metering issues and last but not the least, for holding the record for number and duration of outages in North America. CMP is unfit to serve in the role that the MPUC has entrusted them with. This is unacceptable. Sincerely, Jeffrey C Stone	CMP 11_3_19 Falmouth St 1.jpg CMP 11_3_19 Falmouth St 2.jpg CMP Reliability.jpg CMP Lack of upkeep of transimission.JPG
Edmund Seymour 174 Leadbetter Rd Email ID: buddyseymour@gmail.com Phone No.: 207-685-9464	9/30/2019	CommentTextI thought CMP was approved for a .85 cent increase to delivery fees? Why is everyone being charged $1.46 more? We are tired of the BS between both the MPUC and CMP. Good thing November is coming soon and we can play the " DON'T PAY THEM" Game again. Also,,, Why doesn't the MPUC return calls any longer?
Cynthia Pitts Harkleroad P.O. Box 69 Bowdoinham, ME 04008-0069	9/27/2019	CMP absolutely does NOT deserve a rate increase. Their service is unreliable. Their assertions that they will use the increase to improve service are unbelievable. Remember what happened when converting to the wireless meters (and eliminating lots of good Maine jobs) was supposed to reduce rates? It didn't. They make promises and lobby extensively. But the bottom line is that they're expensive and unreliable, which is bad for Maine ratepayers and Maine businesses. The only businesses they're good for are generator sales. They need to demonstrate improvement, measured over multiple years, not get paid more in hope they will improve. A year with fewer storms will have fewer outages (maybe) so there needs to be a larger window for evaluation, maybe five years. Evaluate their performance over time, don't believe their lobbying. Giving them an increase based on their promises is just yet another gift to their foreign owners. Please - defend the Maine residents and businesses! Don't subsidize CMP's shareholders.
Estelle W Wellman 10 Peninsula Drive Kennebunk, ME 04043	9/13/2019	Public Comments Attached	2018-194 Wellman.pdf
Edmund Seymour 174 Leadbetter Rd Email ID: Buddyseymour@gmail.com Phone No.: 207-242-3827	9/6/2019	Did the MPUC really think that we Mainers felt as if the you waere going to protect the CMP Customers from the Tyranny? Not only has the MPUC aided CMP in fraudulently closing complaints that were filed, our testimonies fell on deaf ears. What a waste of time and our money. It's very obvious. Luckily the OPA's office has our back. Luckily the Lawyers have the "Smoking Gun". I've had our usage and analog meter reading manually adjusted and sent erroneous Bill's. CMPs $6 million fund was a joke as well. We might have received a few bucks back but not nearly as much as the thiefs owe us.
Tasha Dolce Mast Rd Alfred, Maine Phone No.: 207-219-1946	8/22/2019	Cmp rates are outrageous. Asking for an,increase would be crippling to the people of Maine. We pay higher for electric than NY residents on a Maine income. People should not have to work to just pay for electric.
Jeffrey Stone 22 Dyer Street South Portland, ME 04106	8/22/2019	CMP's failed rollout of smart meeters and new billing software has created havoc for all of us poor customers. The maintain the lie that they have increased customer service representatives and I just spoke with one who was laid off last year. The wait times to talk with a customer service representative is excessive. Sometimes exceeding 1/2 hour on hold waiting! I actually had a representative ask me when I called to say I disputed the useage for May, June and July 2019 actually said, and I quote, "what do you want me to do about it...." There is no customer service available on the weekends, when you call the customer assistance line it goes directly to a voice recording asking you to make choises such as do you currently have a disconnection notice etc. It is impossible to get through to a live person to speak to and when/if you do, after such a long wait, the person goes into the CMP company motto of blaming it on something that the customer must have done to increase the usage and now they have the nerve to ask for a rate increase for delivery? There are clearly 1000's of outstanding unresolved billing issues. They offer a 6M payoff to affected customers yet can not identify who was billed wrong with the exception of the ones they forgot to bill! This is unacceptable! Please do not reward CMP's horrible service record for the longest outages, most frequent outages in the united states! The company is being sucked dry and not maintaining equipment or lines properly. I have attached pictures documenting a CMP owned pole which has been broken for in excess of 8 weeks and they finally came and drilled in a new pole yet did not attach the wires to the new pole and it has been 3 weeks! Nor did they even go as far as to bolt the old dangling pole to the new pole for temporary safety.	CMP pole2.JPG CMP pole3.JPG CMP Lack of upkeep of transimission.JPG CMP Pole1.JPG
Alan Strehlow 61 Harmony Hill Road Topsham, ME 04086	8/20/2019	Public Comments Attached	Letter from Alan Strehlow (002).pdf

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Notification List Active Party List

Name of Person/Company	Representing Company	Mailing Address	Email/Phone/Fax
Boyd, Amy E	ACADIA CENTER F/K/A ENVIRONMENT NORTHEAST	31 Milk Street Suite 501 Boston MA 02109	Email ID: aboyd@acadiacenter.org Phone Ph: 617-742-0054 Extn: 102 Fax:
Meil, Kathleen	ACADIA CENTER F/K/A ENVIRONMENT NORTHEAST	P.O. Box 583 Rockport ME 04856	Email ID: kmeil@acadiacenter.org Phone Ph: 207-236-6470 Fax:
Hickey, Stacey		404 Wyman Street Suite 425 Waltham MA 02451	Email ID: shickey@allianceenergy.com Phone Ph: 781-402-8892 Fax:
Farber, Ken		1 City Center Portland Maine ME 04102	Email ID: Kenneth.farber@Avangrid.com Phone Ph: 207-838-3932 Fax:
DeRoche, Michele		162 Canco Rd Portland, ME 04103	Email ID: Michele.DeRoche@Avangrid.com Phone Fax:
Keefe, Josh		1 Merchants Plaza Bangor ME 04401	Email ID: jkeefe@bangordailynews.com Phone Ph: 207-990-8259 Fax:
Libby, Marcia A		PO Box 9729 Portland ME 04104 5029	Email ID: mlibby@bernsteinshur.com Phone Ph: 207-228-7346 Fax:
Moser Esq., N. Joel		100 Middle Street P.O. Box 9729 Portland ME 04101	Email ID: jmoser@bernsteinshur.com Phone Ph: 207-228-7155 Fax: Fax: 207-774-1127
Keim, Julie	OFFICE OF THE PUBLIC ADVOCATE	100 Middle Street Portland ME 04101	Email ID: jkeim@berrydunn.com Phone Ph: 207-541-2282 Fax:
Regulatory Services, CMP	CENTRAL MAINE POWER COMPANY	ME	Email ID: CMPRegAdmin@avangrid.com Phone Fax:

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Staff Name	Role
Arnott, Kathryn	Support Staff
Cohen, Chuck	Hearing Examiner
Cook, Christine	Staff Analyst
Davidson, Derek	Staff Analyst
FORTIN, ETHELYN	Support Staff
Gray, Katie	Hearing Examiner
Heimgartner, Margrethe	Staff Analyst
Huntington, Faith	Staff Analyst
Rolnick, Matthew	Staff Analyst
Simmons, Michael	Staff Analyst

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