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Case Details

- Case Details:

Case Number :	2018-00194	Case Status :	Open
Utility/Industry Type :	Electric	Utility/Industry Subtype :	Transmission and Distribution Utilities (T and Ds)
Case Type :	COMMISSION INITIATED	Case Subtype :	INVESTIGATION
Pertaining to Utility/Company :	CENTRAL MAINE POWER COMPANY	Case Title :	COMMISSION INITIATED INVESTIGATION INTO RATES AND REVENUE REQUIREMENTS PERTAINING TO CENTRAL MAINE POWER COMPANY.
Initiating Filer :	Public Utilities Commission, Maine	Case Start Date :	7/18/2018
Assigned Staff :	Brian.George, Christine.R.Cook, Chuck.Cohen, Derek.D.Davidson, Faith.Huntington, Kathryn.Arnott, Katie.Gray, LYNN.A.FORTIN, Lucretia.Smith, Margrethe.Heimgartne, Matthew.Rolnick, Michael.Simmons, Mitchell.Tannenbaum, Sally.Merritt
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Filings (255) Data Requests (10)Public Comments (183) Active Party and Notification List (115) Assigned Staff (14)

Item No.	Date Filed	Description Of Filing	Filing Party	Filed By	No of Attachments	Deleted Filings
255	9/16/2019	PROCEDURAL ORDER CANCELING RATE DESIGN TECHNICAL CONFERENCE	Commission Staff, CMS	Commission Staff, CMS	1
254	9/11/2019	Direct Brief of the OPA	OFFICE OF THE PUBLIC ADVOCATE	Public Advocate, Office of the	1
253	9/11/2019	CMP Post Hearing Brief	CENTRAL MAINE POWER COMPANY	Regulatory Administration, Debra Mills	2
252	9/10/2019	PROCEDURAL ORDER GRANTING REQUEST FOR EXTENSION OF TIME TO FILE REPLY BRIEFS	Commission Staff, CMS	Commission Staff, CMS	1
251	9/9/2019	CMP Request for Extension	CENTRAL MAINE POWER COMPANY	Regulatory Administration, Debra Mills	1
250	9/6/2019	PROCEDURAL ORDER (Scheduling)	Commission Staff, CMS	Commission Staff, CMS	1
249	8/22/2019	CMP Rate Design Surrebuttal Testimony	CENTRAL MAINE POWER COMPANY	Regulatory Administration, Debra Mills	2
248	8/22/2019	REPLY BENCH ANALYSIS (Rate Design)	Commission Staff, CMS	Commission Staff, CMS	6
247	8/21/2019	Surrebuttal testimony of Scott Rubin on behalf of the OPA	OFFICE OF THE PUBLIC ADVOCATE	Public Advocate, Office of the	1
246	8/14/2019	PROCEDURAL ORDER (Scheduling - Market Study)	Commission Staff, CMS	Commission Staff, CMS	1

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Posted By	Posted Date	Comments	Attachment(s)
Estelle W Wellman 10 Peninsula Drive Kennebunk, ME 04043	9/13/2019	Public Comments Attached	2018-194 Wellman.pdf
Edmund Seymour 174 Leadbetter Rd Email ID: Buddyseymour@gmail.com Phone No.: 207-242-3827	9/6/2019	Did the MPUC really think that we Mainers felt as if the you waere going to protect the CMP Customers from the Tyranny? Not only has the MPUC aided CMP in fraudulently closing complaints that were filed, our testimonies fell on deaf ears. What a waste of time and our money. It's very obvious. Luckily the OPA's office has our back. Luckily the Lawyers have the "Smoking Gun". I've had our usage and analog meter reading manually adjusted and sent erroneous Bill's. CMPs $6 million fund was a joke as well. We might have received a few bucks back but not nearly as much as the thiefs owe us.
Tasha Dolce Mast Rd Alfred, Maine Phone No.: 207-219-1946	8/22/2019	Cmp rates are outrageous. Asking for an,increase would be crippling to the people of Maine. We pay higher for electric than NY residents on a Maine income. People should not have to work to just pay for electric.
Jeffrey Stone 22 Dyer Street South Portland, ME 04106	8/22/2019	CMP's failed rollout of smart meeters and new billing software has created havoc for all of us poor customers. The maintain the lie that they have increased customer service representatives and I just spoke with one who was laid off last year. The wait times to talk with a customer service representative is excessive. Sometimes exceeding 1/2 hour on hold waiting! I actually had a representative ask me when I called to say I disputed the useage for May, June and July 2019 actually said, and I quote, "what do you want me to do about it...." There is no customer service available on the weekends, when you call the customer assistance line it goes directly to a voice recording asking you to make choises such as do you currently have a disconnection notice etc. It is impossible to get through to a live person to speak to and when/if you do, after such a long wait, the person goes into the CMP company motto of blaming it on something that the customer must have done to increase the usage and now they have the nerve to ask for a rate increase for delivery? There are clearly 1000's of outstanding unresolved billing issues. They offer a 6M payoff to affected customers yet can not identify who was billed wrong with the exception of the ones they forgot to bill! This is unacceptable! Please do not reward CMP's horrible service record for the longest outages, most frequent outages in the united states! The company is being sucked dry and not maintaining equipment or lines properly. I have attached pictures documenting a CMP owned pole which has been broken for in excess of 8 weeks and they finally came and drilled in a new pole yet did not attach the wires to the new pole and it has been 3 weeks! Nor did they even go as far as to bolt the old dangling pole to the new pole for temporary safety.	CMP pole2.JPG CMP pole3.JPG CMP Lack of upkeep of transimission.JPG CMP Pole1.JPG
Alan Strehlow 61 Harmony Hill Road Topsham, ME 04086	8/20/2019	Public Comments Attached	Letter from Alan Strehlow (002).pdf
Carl Lary 384 Beans Corner Road Hartland Me. 04943 Email ID: Carllary@gmail.com Phone No.: 207-938-5248	8/14/2019	In July of 2018, I bought a new wash machine. August of 2018, my CMP bill was high at $250. I noticed MAy, June and July was estimated months. September and October were estimated months November and December were read months. I called CMP to find out why my bill was being estimated so much. I was under the impression there would be no estimated months with the smart meter I had. CMP sent out a technician to check the meter. Of course they found nothing wrong with it even though it wasn't communicating. CMP said it was the branches of the trees causing the meter to not communicate.I had an analog meter installed. My January bill was read $350, February was estimated $350, March read $400, April I bought a new dryer, April's bill was estimated $400, I called CMP to ask how they estimate bills. I was told they didn't know. May read $50, June estimated $50. July read $392. I called CMP and was told you should be happy you got two $50 bills. I was also told I could read my own meter every month and send in a picture of it. I told them so now you want me to do your job even though I pay you $15 a month to come read my meter every other month. On July 29 CMP replaced my analog meter with a smart meter. On July 31 my house powered down for a second and then powered back up. It was off just long enough that I had to reset the clocks. On August 7 I unplugged my deep freeze. On August 12 CMP planned an outage at 12:59 to whenever to work on the substation by my house. My prediction, with all the power outage my August bill will be estimated at $392.
Allison Lakin 2361 Friendship Road, WALDOBORO ME Phone No.: 207-230-4318	8/12/2019	Until all previous billing issues have been resolved for all customers, there should not be rate increase approved.
Alyssa M Rosinski 30 Perkins Drive Email ID: amrosinski@gmail.com Phone No.: 207-641-9194	8/11/2019	We have been increasingly aware of the rates increases our household has seen over the past few years. There seems to have been a large jump in CMPs rates so the notice that their rates are going to increase (again) was shocking to us - we've seen a substantial increase in our monthly bills without any major modifications to our house that would warrant these increases. A few years ago our monthly bills were $130, we now pay $168/month for a family of 4. I'm not sure of the justification for this, but it seems quite high. I am not in favor of increasing the rates again.
Robert R Marshy 964 Ossipee Trail Porter Maine 04068	8/10/2019	This proposal by CMP is a joke they are willing only is the get increase in rate so they are offering only percentage of new increase to pay ?? for their past fraudulent business practices! This needs to be rejected and there penalties should be 600 million plus pay all ratepayers 1.5 times what they overcharged and reduced rate on delivery and electricity used for ten years
Tessica Merrill Central Maine power 24 old county road Naples ME. Email ID: tesstroy@yahoo.com	8/10/2019	I do not think CMP should be receiving a rate increase period. They have NOT even admitted to the HELL they are putting Mainers through with over/under billing, disconnections, horrible customer service etc. the amount of people being disconnected is wrong. How can you disconnect anyone when you have customers who have not even received bills since 10/2017. I feel the MPUC has been given enough information & stories from customers to stand behind Mainers and to not settle & give CMP a rate increase.

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Notification List Active Party List

Name of Person/Company	Representing Company	Mailing Address	Email/Phone/Fax
Boyd, Amy E	ACADIA CENTER F/K/A ENVIRONMENT NORTHEAST	31 Milk Street Suite 501 Boston MA 02109	Email ID: aboyd@acadiacenter.org Phone Ph: 617-742-0054 Extn: 102 Fax:
Meil, Kathleen	ACADIA CENTER F/K/A ENVIRONMENT NORTHEAST	P.O. Box 583 Rockport ME 04856	Email ID: kmeil@acadiacenter.org Phone Ph: 207-236-6470 Fax:
Hickey, Stacey		404 Wyman Street Suite 425 Waltham MA 02451	Email ID: shickey@allianceenergy.com Phone Ph: 781-402-8892 Fax:
Farber, Ken		1 City Center Portland Maine ME 04102	Email ID: Kenneth.farber@Avangrid.com Phone Ph: 207-838-3932 Fax:
DeRoche, Michele		162 Canco Rd Portland, ME 04103	Email ID: Michele.DeRoche@Avangrid.com Phone Fax:
Keefe, Josh		1 Merchants Plaza Bangor ME 04401	Email ID: jkeefe@bangordailynews.com Phone Ph: 207-990-8259 Fax:
Libby, Marcia A		PO Box 9729 Portland ME 04104 5029	Email ID: mlibby@bernsteinshur.com Phone Ph: 207-228-7346 Fax:
Moser Esq., N. Joel		100 Middle Street P.O. Box 9729 Portland ME 04101	Email ID: jmoser@bernsteinshur.com Phone Ph: 207-228-7155 Fax: Fax: 207-774-1127
Keim, Julie	OFFICE OF THE PUBLIC ADVOCATE	100 Middle Street Portland ME 04101	Email ID: jkeim@berrydunn.com Phone Ph: 207-541-2282 Fax:
Regulatory Services, CMP	CENTRAL MAINE POWER COMPANY	ME	Email ID: CMPRegAdmin@avangrid.com Phone Fax:

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Staff Name	Role
Arnott, Kathryn	Support Staff
Cohen, Chuck	Hearing Examiner
Cook, Christine	Staff Analyst
Davidson, Derek	Staff Analyst
FORTIN, ETHELYN	Support Staff
George, Brian	Hearing Examiner
Gray, Katie	Hearing Examiner
Heimgartner, Margrethe	Staff Analyst
Huntington, Faith	Staff Analyst
Merritt, Sally	Staff Analyst

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