Case Details

- Case Details:

Case Number:

2021-00212

Case Status:

Closed by Commission Order

Utility/Industry Type :

Communications

Utility/Industry Subtype :

Wireless

Case Type :

COMMISSION INITIATED

Case Subtype :

INVESTIGATION

Pertaining to Utility/Company :

VERIZON WIRELESS..

Case Title :

COMMISSION INITIATED INVESTIGATION INTO NUMBERING PRACTICES PERTAINING TO VERIZON WIRELESS

Initiating Filer :

MPUC

Case Start Date :

7/26/2021

Assigned Staff :

David.Braley,
Jordan.D.McColman,
LYNN.A.FORTIN,
Michael.R.Johnson,
amy.mills,
Jason.Marco

View Case References

Filings (25) Data Requests (0)Public Comments (3) Active Party and Notification List (11) Assigned Staff (6)

Item No.	Date Filed	Description Of Filing	Filing Party	Filed By	No of Attachments	Deleted Filings
25	12/1/2021	Order Closing Investigation	Commission, MPUC	Commission, MPUC	2
24	11/12/2021	Verizon Comments Letter	VERIZON WIRELESS	Bean, Christopher	1
23	11/5/2021	OPA Comments on Examiner's Report	OFFICE OF THE PUBLIC ADVOCATE	PUBLIC ADVOCATE, OFFICE OF THE	1
22	11/3/2021	Examiners' Report	Commission Staff, CMS	Commission Staff, CMS	2
21	10/21/2021	CONFIDENTIAL Revised Responses	VERIZON WIRELESS..	Bean, Christopher	2
20	9/1/2021	Transcript 8-30-21	Commission Staff, CMS	Commission Staff, CMS	2
19	8/20/2021	CONFIDENTIAL Responses to the Commissions first set of data requests	VERIZON WIRELESS..	Bean, Christopher	2
18	8/20/2021	Protective Order No. 2	Commission Staff, CMS	Commission Staff, CMS	1
17	8/20/2021	Order Denying Motion in Part and Granting Interventions	Commission Staff, CMS	Commission Staff, CMS	1
16	8/18/2021	Further Comments	TELECOMMUNICATIONS ASSOCIATION OF MAINE	Sanborn Esq., Benjamin	1

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Posted By	Posted Date	Comments	Attachment(s)
Nancy A Farrington n/a 317 Holman Day Road Vassalboro, Maine 04989 Phone No.: 207-623-0395	8/17/2021	What happens to phone numbers that have been disconnected for any reason? In the 1990's I went on active duty. While away my son had the phone number 207-623-1487 disconnected. To this day (Aug 17, 21) the message heard when that number is dialed is - the number "has been disconnected or is no longer in service". When I returned from active duty in 2006 I tried to get the number back & was told it was not available I get 12 to 20 calls a day asking for money, robo calls, & for other reason. Often it is a 207 number & in one case it was my own current number of 623-0395. Most frequently the caller id is "unavailable" or a string of the same numbers as the phone number portion of the caller id phone number or gives the name of the town & state). - Often I called the number back & received the message that that number "has been disconnected or is no longer in service...". Two examples 207-695-2418 & 207-707-5371. - Often I called the number back & received the message "...cannot be completed as dialed..." An example 207-643-1312. - I have received calls from numbers & called back to find NO ONE at that number tried to call my number for any reason. Sometimes this was private numbers & on one occasion it was an office within the State of Maine Government system. 3. I do not answer calls if I do not recognize the name or number on the caller ID. That does not mean I do not make 12 to 20 trips to the ringing phone a day & let the calls go to voice mail. This is especially upsetting when one is expecting a call regarding a sick family members in the hospital or expecting an important call of ANY type. This kind of situation contributed to one of my 70+ year old cousins' emotional breakdown & physical complications such as anxiety and stress disorders. 4. HOW DO these numbers get into the hands of the people making the calls? Thank you for your time. I hope I have been of assistance in addressing the issue.
Tracey Allen 113 Ash Swamp Rd Scarborough, ME04074 Email ID:mainelvr07@gmail.com Phone No. :207-510-1924	8/5/2021	The reason Verizon needs more 207 area code numbers is because they are supplying all the spammers with local numbers now! I'm getting car warranty calls from little towns in ME like Cherryfield, Jackman, etc. I've had my current number for over 8 years and I'm still getting calls from creditors (6 different credit companies so far) looking for the previous owner! They used to use out of state numbers but are now using local numbers. I block the number (through Spectrum call block) and within a week or two they are calling back on a new 207 number. PLEASE Stop giving Verizon 1000 numbers at a time? And someone needs to do an audit of the numbers they are giving out to make sure they are legitimate companies. I know there is nothing that you can do about the credit companies but you can stop Verizon from making money by contributing to spamming us! Thanks
GinA Turcotte GinA Turcotte, Paralegal par excellence 3924 W RIVER RD, SIDNEY MAINE 04330 Email ID: justgina@justgina.org Phone No.: 207-458-8688	8/3/2021	Since Google started providing local phone numbers for phone over IP services, I have blocked thousands of spam numbers using the 207 area code but who were not Maine businesses or individuals. They were mostly robot calls trying to scam me, sell me something or phish for my private information. If the PUC and Maine Legislature banned non-Maine residents and businesses from obtaining 207 area code phone numbers, and required Google and other phone-over-IP companies to terminate all non-Maine holders of 207 phone numbers, then we could provide thousands - or tens of thousands - of 207 area code phone numbers for Mainers. As long as Google and other IP phone providers are allowed to sell Maine 207 phone numbers to non-Mainers, Maine population will be deprived proper use of our single area code and subjected to out-of-state spammers and scammers. As such, I almost never answer phone calls from any 207 area code number unless I am expecting a phone call or recognize the entire number. This type of behavior by spammers, and my response by refusing to answer their calls, deprives legitimate local Maine businesses from using the phone as a means to advertise and recruit new customers because most people don't answer phone calls they don't recognize the number for anymore.

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Notification List Active Party List

Name of Person/Company	Representing Company	Mailing Address	Email/Phone/Fax
Ardry, Nanette	OFFICE OF THE PUBLIC ADVOCATE	103 Water Street, 3rd Floor Hallowell ME 04347	Email ID: nanette.m.ardry@maine.gov Phone Ph: 207-624-3686 Fax: Fax: 207-287-4300
Bean, Christopher	VERIZON WIRELESS VERIZON WIRELESS..	6 Bowdoin Square 10th Floor Boston MA 02114	Email ID: christopher.e.bean@verizon.com Phone Ph: 857-415-5161 Fax:
Davis, Sarah	NORTHERN NEW ENGLAND COMPANY, LLC. D/B/A CONSOLIDATED COMMUNICATIONS-NNE	5 Davis Farm Road Portland ME 04103	Email ID: Sarah.Davis@consolidated.com Phone Ph: 207-535-4188 Fax: Fax: 207-797-5022
Hymans, Linda			Email ID: lhymans@somos.com Phone Fax:
Kennan, Gregory M.	CANNE	20 North Main St., Suite 125 PO Box 230 Sherborn MA 01770	Email ID: gmk@fhllplaw.com Phone Ph: 508-318-5611 Fax:
Landry, Andrew	OFFICE OF THE PUBLIC ADVOCATE	Deputy Public Advocate	Email ID: andrew.landry@maine.gov Phone Ph: 207-624-3678 Fax: Fax: 207-287-4300
Lesko, Amy		PO Box 1058 45 Memorial Circle Augusta ME 04332	Email ID: alesko@preti.com Phone Ph: 207-623-5300 Extn: 3195 Fax: Fax: 207-623-2914
Moore MR, Alexander W	VERIZON WIRELESS VERIZON WIRELESS..	100 Causeway Street 21st Floor Boston MA 02114	Email ID: alexander.w.moore@verizon.com Phone Ph: 857-415-5130 Fax:
PUBLIC ADVOCATE, OFFICE OF THE	OFFICE OF THE PUBLIC ADVOCATE	112 State House Station Augusta ME 04333 0112	Email ID: opa.admin@maine.gov Phone Ph: 207-624-3687 Fax: Fax: 207-287-4300
Sanborn Esq., Benjamin	TELECOMMUNICATIONS ASSOCIATION OF MAINE	P.O. Box 5347 Augusta ME 04330	Email ID: ben@sanbornesq.com Phone Ph: 207-314-2609 Fax:

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Staff Name	Role
Braley, David	Reviewer
FORTIN, ETHELYN	Support Staff
Johnson, Michael	Staff Analyst
Marco, Jason	Staff Analyst
McColman, Jordan	Hearing Examiner
Mills, Amy	Hearing Examiner

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